Meet the team

Our close-knit team brings together a diverse range of experience from across the world to deliver Storey workspace here in London. We are proud of what we do. And even prouder of who we work with. 

James Lowery
James Lowery
Head of Storey

James brings his expertise in strategy, civil engineering and new venture development to Storey customers. His vision of companies benefiting from flexible workspaces backed by British Land led to the creation of Storey. A chartered engineer with an MBA from London Business School, James has also represented Great Britain in athletics.

Simon Hepher
Simon Hepher
Head of Property Performance
Hannah Alden
Hannah Alden
Leasing Manager

Hannah’s there for customers at every point in their leasing journey – from early conversations, to their move in and later if they want to flex their space. She joined us from British Land’s graduate scheme for exceptional talent. Hannah previously worked with property agents and developers and holds a Masters from Henley Business School.

Emma Padget
Emma Padget
Operations Manager

Emma coordinates activities behind the scenes to make life even easier for customers, so they enjoy being in a dynamic, creative community. With over five years’ property management experience, Emma is a genius at finding solutions before problems even happen. She’s also doing a BSc in real estate and is a keen Instagrammer of London views.

Karoline Baumer
Karoline Baumer
Design Manager

Karoline works together with our architects and design specialists to create personalised and productive work environments for our Storey customers. With a BA in Interior Architecture, Karoline is involved in all stages of developing a new Storey location with a focus on developing the best customer experience. When not at work Karoline is most likely to be found in the garden!

Luke Kelly
Luke Kelly
Development Executive

Luke leads on delivering exciting new Storey locations for customers. He works with award winning architects and designers to take workspaces from the drawing board to reality. Luke’s delivered multi-million-pound projects during his decade in property and is a chartered surveyor. He’s also a keen sportsman, often cycling and playing football.

Ella Parker
Ella Parker
Project Coordinator

Ella started her career in fashion production but after an early-life crisis she began working within construction and property. Sustainability is one of Ella's passions and she is now Prince2 qualified and works with developers and designers to deliver fantastic Storey locations. Whilst also studying for an HNC in Construction.

Julian Denbury
Julian Denbury
Technology Manager

Julian relishes using technology to improve customer experience and productivity. An Agile enthusiast with 20 years in PropTech, and an expert in large connectivity, infrastructure and user focused software development projects. He's the brains behind features like our super-super-fast, secure WiFi. He’s also an adrenaline fuelled mountain biker.

Sarah Coleman
Sarah Coleman
Sales Co-ordinator

Sarah supports the sales team and has over 5 years experience working in the London office team, she studied Psychology at the University of Leeds and is a keen traveller often visiting cities all over Europe. And when Sarah's not in far flung destinations she enjoys hosting her book club.

 

 

Amy Reid
Amy Reid
Finance Business Partner

Amy’s our guru of financial information, making everything understandable and accurate, which frees up our time to focus on customers.  A chartered accountant, Amy’s spent 10+ years across different areas of finance, including assurance, reporting, tax and business partnering. She’s also trustee for a charity that supports young parents.

Anthe Krousti
Anthe Krousti
Property Accountant

With over 20 years client accounting experience Anthe is a pro at making financial processes as seamless as possible, ensuring a smooth experience for customers. This is backed up by strong systems knowledge and excellent communication skills. Anthe has a creative side too, making jewellery, enjoying music and appreciating architecture in her spare time.

 

Vanisha Sham
Vanisha Sham
Community Manager

Putting the customer first runs in Vanisha's family. She started helping her Mum, a Hotel Manager, at 10 years old and hasn’t looked back. Vanisha’s hospitality experience means she goes the extra mile for Storey customers and this is backed up by her professional qualifications. As well as her extensive experience in the customer service industry, Vanisha has also worked as a diamond grader in Hatton Garden.

Darren Solomon
Darren Solomon
Community Manager

Darren’s favourite expression is “no problem”. This sums up his approach to delivering a seamless customer experience, as he always strives to find a solution. Having completed a post grad qualification in IT, and with 10 years’ experience of working with luxury hospitality brands, Darren comes with a wealth of knowledge and a track record of delivering great customer experiences.

 

Manon Bockenmeyer
Manon Bockenmeyer
Community Manager

Manon has an eagle eye for how to improve situations and make life even better for customers. Manon has a gift for listening to people and finding solutions. And always with a smile.

Dulce Franco
Dulce Franco
Community Manager

Dulce’s passion is to go above and beyond customers’ expectations and no matter how big the challenge, she’s always ready to find the best solution with her positive and energetic flair. Another one of Ducle’s passion is ‘Azulejeria Pombaline-style’, which is a form of painted, tin-glazed, ceramic tile-work.

Chloe Coughlan
Chloe Coughlan
Onboarding Manager

Chloe has spent 7 years in customer service roles and relishes the chance to build relationships with customers. Known as chief organiser both inside and outside of work, Chloe is always on the look out for the next event to organise. In her spare time Chloe enjoys adrenaline-filled sports.

Pawel Czyz
Pawel Czyz
Community Manager

Pawel has 15 years’ experience of customer service both in hospitality and the corporate world and is passionate about what he does. He’s a ‘people person’, and enjoys getting to know his customers and finding ways to improve their day. Pawel is also a keen cyclist and has a passion for astronomy.

Bernice Quarcoo
Bernice Quarcoo
4 Kingdom Street Storey Club Host

Bernice joined Storey Club as an events host. She guarantees service delivery on the values we promise to our customer when using the space. She’s a whizz with our AV systems so is always on hand to give extra assistance when required as well as ensuring guests are suitably directed around Storey Club and have everything required for their meeting or event. 

Joanne Clements
Joanne Clements
100 Liverpool Street Storey Club Host

Meeting new people is what drives Joanne every day. As an ex-flight attendant, working both domestically in Australia and internationally for Qantas Airlines she is used to meeting people all over the world and thrives on in-person interaction. Joanne looks to provide outstanding service and safety whilst ensuring your time in our beautiful new space at 100 Liverpool Street is the best it can be.

Mersini Chatzigiannidou
Mersini Chatzigiannidou
Senior Storey Club Manager

Mersini comes from the world of events operations with 11 years’ experience in hotels and corporate spaces. She joins the 100 Liverpool Street team to get the Storey Club up and running and welcoming in customers to this unique building.